Fact vs Fiction: Privacy Myths Debunked.

An easy-to-understand overview of common misconceptions about ZoomInfo's data.

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  • Does ZoomInfo collect your sensitive personal information?

    No, that’s fiction: ZoomInfo only collects business-related data.

    The information we collect helps business people contact business people to talk about business. It often includes the company where a person works, the email addresses and phone numbers they use, their office location, who they report to, and their education and employment history.

  • Does ZoomInfo notify you when we add you to our database?

    Yes, that’s a fact: We send you a notification to your business email address before or shortly after your data first appears in our database.

    ZoomInfo is committed to giving you control over your data. We notify you with clear instructions on how to modify or delete your professional data from our database.

  • Does ZoomInfo make opting out of its database difficult?

    No, that’s fiction: You have four easy ways to opt-out of ZoomInfo’s database:

    • Follow the opt-out instructions in the notification email you receive upon being added to our database.
    • Remove your profile under “Manage your Profile” in our Privacy Center.
    • Email us at privacy@zoominfo.com and request removal.
    • Call (833) 901-0859 and request removal.

  • Is ZoomInfo trying to intrusively profile me?

    No, that’s fiction: ZoomInfo uses business data to create business-focused profiles to connect business people to talk about business.

    We do not seek to discover other aspects of a contact’s personal life. Our teams collect data that is relevant for business professionals to connect with one another. The profiles within our database are business-focused and what you would expect to find on a business card or a résumé.

  • Is ZoomInfo the only publicly traded company that collects business contact information?

    No, that’s fiction: Enterprise businesses, including publicly traded companies, collect B2B data.

    Companies of all sizes have always collected business contact information, from the humble Rolodex to large CRM systems. Companies as diverse as Dun & Bradstreet, CoStar, Definitive Healthcare, RELX, and Equifax all collect and aggregate this type of information to help their customers drive business-to-business engagement. Learn more about ZoomInfo’s Privacy Practices here.

  • Does ZoomInfo align with privacy regulations in the US and around the world?

    Yes, that’s a fact: ZoomInfo’s governance framework aligns with the regulations in our major markets, including the GDPR and CCPA, and we are ISO 27701 certified.

    We have a dedicated public policy, legal and compliance team led by our Chief Compliance Officer, Simon McDougall.

    Under McDougall, we identify compliance regulations in the US and globally, and work with all parts of the business to ensure alignment through our internal policies and procedures.

  • Does ZoomInfo support phone spammers?

    No, that’s fiction: ZoomInfo’s platform and contract agreements restrict spam calling.

    Customers are only permitted to use our data to contact individuals for business purposes such as B2B sales and marketing outreach.

    ZoomInfo’s platform also supports the suppression of phone numbers from nine global “Do Not Call” lists.

  • Can ZoomInfo read my emails via “Community Edition”?

    No, that’s fiction: Our Community Edition software only identifies contact information within email headers, signature blocks, and email contact books.

    Community Edition subscribers contribute email header, signature block, and email contact book information (such as name, job title, company, email address, and phone number) to the ZoomInfo database in exchange for access to our platform. Community Edition’s privacy-enhancing parser works on-device to prevent the content of emails being sent to ZoomInfo.

  • Please note that the above is provided for informational purposes only. ZoomInfo is not qualified to and does not intend to provide legal advice of any kind. The information provided by ZoomInfo should never be relied upon as a substitute for independent legal advice.