Features & Functionality
Unlimited call recordings and transcriptions
Get recordings and transcriptions just minutes after your call ends.
Access the moments the matter most with AI-based trackers that automatically surface key topics such as next steps, pricing, or common objections.
Proactive coaching recommendations
Automatically get coaching opportunities from sales calls delivered to your inbox.
Forecast confidently with complete visibility into the relationships and insights that help push sales pipeline into closed business.
Aggregate and sync every contact and customer interaction from your systems of engagement directly to you CRM and other systems of record.
Analytics and Reporting
Use over 20 out-of-the-box reports to allow for easier reporting or leverage custom objects to combine conversation metrics with your Salesforce reporting.
Get premium products for more profitable conversations
Generate and analyze customer interactions across essential communication channels, including your sales calls, email and phone outreach and business website.
Frequently Asked Questions
What is Conversation Intelligence?
Conversation Intelligence analyzes speech or text to derive data-driven insights from conversations between go-to-market teams and customers and prospects. In short, it surfaces insights that shine a light on a previously dark part of the sales funnel – prospect and customer conversations.
How long does Chorus keep call records?
Chorus stores recordings until the admin or recording owner manually deletes it or if the automatic deletion after 180 days is enabled. All privacy and compliance standards are followed with added layers of protection.
Does Chorus have a storage limit?
The limit does not exist! Chorus has unlimited storage – you can have as many recordings as you like.