Use insights from the frontline to impact the bottom line.
Surface winning behaviors
Identify winning behaviors and replicate them across your entire team without having to search through call recordings for examples of what’s working within your sales process. Chorus proactively surfaces coaching opportunities so you can focus where it matters most.
Uplevel team skills
Gain visibility into skill levels and rep activities to understand where support is needed and where efficiencies can be gained.
Turn tribal knowledge into organizational knowledge
Programs: Set up and customize Chorus Coaching Initiatives to meet your specific sales methodology or coaching needs.
1:1 Coaching: Rate rep performance and leave personalized feedback with scorecards.
Peer Review: Chorus will provide recommended high-scoring calls to review so reps learn from their peers.
Ramp new hires to productivity faster
Set up Smart Playlists to automatically add new calls that meet your criteria to your library so it’s always up to date and curate a library of your best calls for virtual call shadowing.
Drive governance for processes
Establish, inspect, and measure process, talk track, and methodology adherence for a consistent, repeatable revenue motion.
“Great for Coaching and a lot more!”
We use Chorus for call coaching, which is really helpful in today's remote environment. We've also looked at their scorecarding functionality for the same purpose. We share snippets across the various teams. Send snippets to marketing when discussing competitors, send them to product when feedback or enhancements pop up, send them over to engineering when product issues arise. Super helpful sharing the voice of the prospect/customer across the company.
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“Very Helpful Platform - Would Recommend”
The insights we get from Chorus, such as average talk time, average filler words, and their actionable tagging features, make training and enablement a breeze. On the admin end, it's easy to add teams in a hierarchical order and create specific permissions based on what the team needs to see. The salespeople have implemented the platform easily since Chorus automatically connects to Zoom and it truly only provided positive benefits to them. Lastly, I love that Chorus feels like a partner to our organization. We work with our rep regularly, which of course is helpful, but as a new member of my team I was able to speak with her about best practices and get comfortable enough to hold my own training on the platform within the first 3 months of using it.
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“Chorus.ai is my #1 Asset”
I joined my company a few months back, and as I've been onboarding, the tool that has helped me grow the most, without a doubt, is Chorus.ai. Being able to not only listen to other team members' calls to learn from them but to listen to my own calls has been an integral part of my learning and ramp process. I prepare for every single one of my calls by listening to other people's similar calls. I also utilize listening to my own calls as a part of my sales motion. It helps me be completely present during calls that I don't have to take notes. I can ask better questions and be fully present. I also have a tool to look back and see how I'm growing and what areas I need to work on. 10/10 would recommend chorus.ai to anyone in sales.
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